Know how to communicate effectively and efficiently with a customer taking the customers preferences into account.
Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
M A Smith | Yes |
Yes |
--- |
E N Roberts | Yes |
Yes |
--- |
S P Evans | Yes |
Yes |
--- |
A A Pendragon | Yes |
Yes |
--- |
---|
The following people :- A A Pendragon, -: are not employees of this company.
With 13 staff available and 19 staff needed. Potential knowledge shortage = 6.