Communicate with customers
Know how to communicate effectively and efficiently with a customer taking the customers preferences into account.
Knowledge Node Parameter Values
The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.
| Identifier | Name | Value | Clarifier | Weight | Study Mean | Family Average |
P1 |
Importance |
8.0 |
very important |
1.0 |
6.29 |
8.0 |
P2 |
Recovery |
5.0 |
quite difficult to replace |
1.0 |
3.47 |
5.0 |
P3 |
Study-Exp |
8.0 |
mostly learned from experience |
1.0 |
3.48 |
8.0 |
P4 |
StaffAvailable |
7.0 |
13 people available to deliver this knowledge |
-1.0 |
2.84 |
7.0 |
P5 |
StaffNeeded |
8.0 |
19 people to deliver this knowledge |
1.0 |
3.32 |
8.0 |
P6 |
Specialised |
2.0 |
mostly generally used knowledge |
1.0 |
4.96 |
2.0 |
P7 |
Stability |
9.0 |
stable knowledge |
-0.7 |
6.46 |
9.0 |
P8 |
LearnTime |
4.0 |
2 weeks |
1.0 |
3.42 |
4.0 |
To read the table easily consider the name followed the clarifier as a basic statement for each value (row).
The numbers provide more detail.
