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Communicate with customers

Know how to communicate effectively and efficiently with a customer taking the customers preferences into account.

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Knowledge Node parents and Children

The parent node(s) for this knowledge are.

• Customer liaison.
• Qualify a service call.
• Validate an order.
• Site survey.
• Commissioning a System.

No prerequisite knowledge has been identified for this node.

Parent nodes show knowledge which can only be known fully by a human expert if they also understand this item of knowledge.

Child or prerequisite knowledge is knowledge which a human expert must already understand if they know this knowledge fully.