Whole Study Summary
The knowledge required in order to fully understand Service and Delivery Operations in Comico plc. This does not include management but does include system and service documentation.
The knowledge structure map for Service and Delivery contains 107 nodes and 133 links. The map addresses the issue of:- The knowledge required in order to fully understand Service and Delivery Operations in Comico plc. This does not include management but does include system and service documentation.
Expert Opinion
The opinion of the experts interviewed is that on balance, the knowledge contained within this map is quite important.
The knowledge is also thought to be slightly difficult to replace, it is generally learned by study and there are 3 people available to deliver this knowledge.
In general, opinion is that it it requires 3 people to deliver this knowledge, it is partially specialised knowledge and is quite stable knowledge.
The estimated learn time for the entire knowledge structure of this map is about 7 years. Time savings may be possible by running parallel programmes for knowledge sub structures.
The overall knowledge resource risk is manageable.
A complexity value of 1.24 for this map is typical of Knowledge Structure Maps.
Learning Time Information.
The estimated learn time for the entire knowledge structure of this map is about 7 years. Time savings may be possible by running parallel programmes for knowledge sub structures.
Knowledge Gap.
There are 59 knowledge nodes in the map, which have negative knowledge gaps.
Whole study documentation is available here:
Documentation Synopsis:
A total of 11 document records have been placed in the knowledge base. These documents cover 6 topics with the most used topic being Importance.
Of the total records available there are 1 knowledge nodes which contain 1 topic or record each.
