Know how to carry out business level communication with a customer and also how to record the necessary information for future reference.
Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
S P Evans | --- |
Yes |
Yes |
E N Roberts | --- |
Yes |
--- |
M A Smith | Yes |
--- |
--- |
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All of these people are employees of this company.
With 4 staff available and 4 staff needed. There is potentially no knowledge gap for this knowledge item.