Customer liaison
Know how to carry out business level communication with a customer and also how to record the necessary information for future reference.
Knowledge Node Parameter Values
The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.
| Identifier | Name | Value | Clarifier | Weight | Study Mean | Family Average |
P1 |
Importance |
8.0 |
very important |
1.0 |
6.29 |
6.8 |
P2 |
Recovery |
3.0 |
slightly difficult to replace |
1.0 |
3.47 |
2.6 |
P3 |
Study-Exp |
6.0 |
learned mainly by experience but needs study |
1.0 |
3.48 |
3.4 |
P4 |
StaffAvailable |
4.0 |
4 people available to deliver this knowledge |
-1.0 |
2.84 |
3.8 |
P5 |
StaffNeeded |
4.0 |
4 people to deliver this knowledge |
1.0 |
3.32 |
5.4 |
P6 |
Specialised |
2.0 |
mostly generally used knowledge |
1.0 |
4.96 |
3.0 |
P7 |
Stability |
8.0 |
mostly stable knowledge |
-0.7 |
6.46 |
8.4 |
P8 |
LearnTime |
4.0 |
2 weeks |
1.0 |
3.42 |
2.0 |
To read the table easily consider the name followed the clarifier as a basic statement for each value (row).
The numbers provide more detail.
