Customer Services
Know how to liaise with customers and how to to deal with operational, service and fault situations.
Knowledge Node People
People Involved with Customer Services:
| Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
S P Evans | --- |
Yes |
Yes |
E N Roberts | --- |
Yes |
Yes |
M A Smith | Yes |
--- |
--- |
|---|
All of these people are employees of this company.
Knowledge Gap Information.
Typically high level knowledge is not fully known by any individual.With 0 staff available and 1 staff needed. Potential knowledge shortage = 1.
