Know how to carry out a service evaluation scheme, ensure it is consistently applied and ensure that all records are maintained. This also includes knowing how to compute the measures that are to be used to assess the scheme.
Person | Expert | Capable | Responsible | N S Jones | Yes |
--- |
--- |
---|
All of these people are employees of this company.
With 0 staff available and 1 staff needed. Potential knowledge shortage = 1.