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Implement service evaluation scheme

Know how to carry out a service evaluation scheme, ensure it is consistently applied and ensure that all records are maintained. This also includes knowing how to compute the measures that are to be used to assess the scheme.

Knowledge Node Parameter Values

The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.

Parameter Details for: Implement service evaluation scheme
Identifier Name Value Clarifier Weight Study Mean Family Average
P1
Importance
5.0
fairly important
1.0
6.29
5.0
P2
Recovery
3.0
slightly difficult to replace
1.0
3.47
3.0
P3
Study-Exp
3.0
generally learned by study
1.0
3.48
3.0
P4
StaffAvailable
0.0
less than 1 person to deliver this knowledge
-1.0
2.84
0.00
P5
StaffNeeded
1.0
1 person to deliver this knowledge
1.0
3.32
1.0
P6
Specialised
3.0
largely generally used knowledge
1.0
4.96
3.0
P7
Stability
7.0
generally stable knowledge
-0.7
6.46
7.0
P8
LearnTime
6.0
3 months
1.0
3.42
6.0

To read the table easily consider the name followed the clarifier as a basic statement for each value (row).

The numbers provide more detail.

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