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Design service evaluation schemes

Know how to design schemes that will evaluate the performance of a service in terms of its quality and efficiency. This includes knowing how to decide upon the factors that will be used as metrics for a service.

Knowledge Node Risk

This knowledge element has a risk value of 6.22, whilst the average risk for the whole knowledge structure is 4.452. Consult the RISK page for more details.

This knowledge is one of the higher risk items in the knowledge structure. Its risk value of 6.22, can be compared with the average risk for the highest ten percent of the knowledge, of 6.362 and the average risk for the whole map stated above.

The average risk of the prerequisite family of this knowledge node is 4.192 (adjusting for nodes with few members of the prerequisite family).

The average normalised prerequisite family risk of the whole map 1.992, whilst the average for the top ten percent family risk is 4.712.

Learning Time Information.

The learn time for this node given an understanding of the prerequisites, is about 3 months. The estimated learn time for the entire knowledge structure of this node is about 6 months.

High Risk Trigger Point Information.

This knowledge node has reached a high risk trigger point for the parameters 'Stability', 'StaffAvailable' and 'Recovery'.

See the parameters page for information about trigger point settings.

People risk information.

The person based risk associated with Design service evaluation schemes is 0.89. This value is exceptionally high and the situation probably requires attention.

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