Knowing what activities and projects the company prefers to conduct and who are the customers that the company most likes to deal with.
Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
A A Pendragon | --- |
Yes |
--- |
E N Roberts | --- |
Yes |
--- |
M A Smith | Yes |
--- |
--- |
S P Evans | Yes |
Yes |
--- |
---|
The following people :- A A Pendragon, -: are not employees of this company.
With 2 staff available and 3 staff needed. Potential knowledge shortage = 1.