Know what customers typically use company products for and in what environments these uses occur.
Person | Expert | Capable | Responsible | N S Jones | --- |
Yes |
--- |
M A Smith | Yes |
Yes |
--- |
E N Roberts | Yes |
Yes |
--- |
S P Evans | Yes |
Yes |
--- |
A A Pendragon | Yes |
--- |
--- |
---|
The following people :- A A Pendragon, -: are not employees of this company.
With 13 staff available and 6 staff needed. Potential knowledge surplus = 7.