Customer database
Know how to use the customer database for new entries modifying entries. This involves customer work records, fault logs and service information.
Knowledge Node Parameter Values
The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.
| Identifier | Name | Value | Clarifier | Weight | Study Mean | Family Average |
P1 |
Importance |
8.0 |
very important |
1.0 |
6.29 |
6.0 |
P2 |
Recovery |
2.0 |
mostly easy to replace |
1.0 |
3.47 |
1.67 |
P3 |
Study-Exp |
1.0 |
almost always learned through study |
1.0 |
3.48 |
1.0 |
P4 |
StaffAvailable |
3.0 |
3 people available to deliver this knowledge |
-1.0 |
2.84 |
2.67 |
P5 |
StaffNeeded |
5.0 |
6 people to deliver this knowledge |
1.0 |
3.32 |
5.0 |
P6 |
Specialised |
7.0 |
mostly specialised knowledge |
1.0 |
4.96 |
3.67 |
P7 |
Stability |
9.0 |
stable knowledge |
-0.7 |
6.46 |
8.33 |
P8 |
LearnTime |
2.0 |
2 days |
1.0 |
3.42 |
.667 |
To read the table easily consider the name followed the clarifier as a basic statement for each value (row).
The numbers provide more detail.
