Know what to do with an incoming order and how to take this order to completion of system delivery.
Staff have not been associated with this knowledge.
Staff can be associated with knowledge as either expert or capable. This can be done from within the knowledge study tool in the view people sub-menu.
Typically high level knowledge is not fully known by any individual.With 1 staff available and 1 staff needed. There is potentially no knowledge gap for this knowledge item.