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Customer preferences

Know how to identifyt the preferences of the end users are regarding a product or service

Knowledge Node Parameter Values

The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.

Parameter Details for: Customer preferences
Identifier Name Value Clarifier Weight Study Mean Family Average
P1
Importance
5.0
fairly important
1.0
6.29
5.0
P2
Recovery
5.0
quite difficult to replace
1.0
3.47
5.0
P3
Study-Exp
3.0
generally learned by study
1.0
3.48
3.0
P4
StaffAvailable
3.0
3 people available to deliver this knowledge
-1.0
2.84
3.0
P5
StaffNeeded
2.0
2 people to deliver this knowledge
1.0
3.32
2.0
P6
Specialised
3.0
largely generally used knowledge
1.0
4.96
3.0
P7
Stability
4.0
modelrately stable knowledge
-0.7
6.46
4.0
P8
LearnTime
3.0
1 week
1.0
3.42
3.0

To read the table easily consider the name followed the clarifier as a basic statement for each value (row).

The numbers provide more detail.

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