Design service improvements
Know how to design improvements to a service given a specification of a current service and records of the service performance.
Knowledge Node Parameter Values
The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.
| Identifier | Name | Value | Clarifier | Weight | Study Mean | Family Average |
P1 |
Importance |
5.0 |
fairly important |
1.0 |
6.29 |
5.0 |
P2 |
Recovery |
8.0 |
very difficult to replace |
1.0 |
3.47 |
8.0 |
P3 |
Study-Exp |
7.0 |
generally learned from experience |
1.0 |
3.48 |
7.0 |
P4 |
StaffAvailable |
0.0 |
less than 1 person to deliver this knowledge |
-1.0 |
2.84 |
0.00 |
P5 |
StaffNeeded |
1.0 |
1 person to deliver this knowledge |
1.0 |
3.32 |
1.0 |
P6 |
Specialised |
8.0 |
specialised knowledge |
1.0 |
4.96 |
8.0 |
P7 |
Stability |
3.0 |
frequently changing knowledge |
-0.7 |
6.46 |
3.0 |
P8 |
LearnTime |
5.0 |
1 month |
1.0 |
3.42 |
5.0 |
To read the table easily consider the name followed the clarifier as a basic statement for each value (row).
The numbers provide more detail.
