Service Evaluation
Know how to design service evaluation schemes, how to monitor service delivery and how to evaluate performance and design improvements
Knowledge Node Parameter Values
The parameters table shown here provides the raw data elicited during map construction. It also includes the basic analytical values for this specific knowledge item.
| Identifier | Name | Value | Clarifier | Weight | Study Mean | Family Average |
P1 |
Importance |
6.0 |
quite important |
1.0 |
6.29 |
4.86 |
P2 |
Recovery |
8.0 |
very difficult to replace |
1.0 |
3.47 |
6.29 |
P3 |
Study-Exp |
7.0 |
generally learned from experience |
1.0 |
3.48 |
5.43 |
P4 |
StaffAvailable |
0.0 |
less than 1 person to deliver this knowledge |
-1.0 |
2.84 |
.571 |
P5 |
StaffNeeded |
1.0 |
1 person to deliver this knowledge |
1.0 |
3.32 |
1.43 |
P6 |
Specialised |
8.0 |
specialised knowledge |
1.0 |
4.96 |
5.86 |
P7 |
Stability |
4.0 |
modelrately stable knowledge |
-0.7 |
6.46 |
4.57 |
P8 |
LearnTime |
4.0 |
2 weeks |
1.0 |
3.42 |
4.57 |
To read the table easily consider the name followed the clarifier as a basic statement for each value (row).
The numbers provide more detail.
