System configuration

Know how to build a complete system to customers specification from standard company office communication items. This includes physical connection and matching and software installation and set up.

Knowledge Node Summary

Configuration should begin with a knowledge of the order and an understanding of what the customer wants to achieve. In most cases, systems will rely on a PC as the central control point and most peripheral devices will be connected to a PC interface. Items that may be more remote from the PC include, speakers, microphones cameras, projectors etc. It is important to consider the cable or connecting media as part of the configuration task, particularly for more remote items.

A summary of expert opinion:

The knowledge named 'System configuration' is considered to be very important.
In addition, the knowledge is thought to be mostly very difficult to replace, it is learned mainly by experience but needs study, and there are 2 people available to deliver this knowledge.
Opinion is that it it requires 3 people to deliver this knowledge, it is mostly specialised knowledge, and is frequently changing knowledge.
The learn time for this node given an understanding of the prerequisites, is about 1 month. The estimated learn time for the entire knowledge structure of this node is about 1 year.