Knowledge Study Help

Knowledge Study projects can be carried out in a variety of ways. A typical project might be carried out as follows.

The following steps briefly outline a typical Knowledge Study Project:

• The following steps briefly outline a typical Knowledge Study Project:
• Meet the customer and explain what will be delivered.
• Help the customer to choose the right question to guide the study.
• Identify the Knowledge Leader
• Meet with the Knowledge Leader to review the knowledge and identify experts.
• Complete the pre project information to ensure that all resources will be available.
• Set up the study in the Knowledge Study Tool, possibly using a study pre-set to start with.
• Fill in details such as the title of the study, the main question, the legend text and all parameter details.
• Consider turning 'Hints' on to help improve study consistency.
• Meet with all experts to explain the process and also to conduct a group interview.
• The group interview will identify the main knowledge sub areas of the map.
• Make sure that all parameters (text and numeric) are completed during this interview.
• Conduct individual interviews with each expert, collecting all parameter values.
• Make sure that the map is developed correctly using Learning Dependency.
• Make sure all parameter questions are asked consistently (maybe from hint text).
• Periodically meet with the Knowledge Leader to review the map and parameters.
• Prepare tables etc for each validation meeting.
• Consider using other validation tools available in the Knowledge Study Tool.
• Conduct all interviews, probably 15 to 20 in all (maybe using some experts more than once)
• Carry out a final validation with the Knowledge Leader.
• Make sure all parameter values are checked and review learning dependency.
• Assign people to the map if this is required. (get help from the Knowledge Leader)
• If possible assign areas of expertise and competence for each person.
• Reorganise the map into a suitable visual layout.
• Map layout tools are available in the Knowledge Study Tool.
• Also fill in the map legend if this has not been done.
• Export a web site from the tool KST.
• Export all support data from the tool including tables, graph data, and other data as appropriate.
• Create a large plot of the map which contains suitable colour codes, annotations and charts.
• Consider automated Options for Action as part of the analysis.
• Prepare a full report from the data available and from the notes taken during interviews.
• Present the results and hand over all deliverables.
• Advise the customer on typical follow up actions.